Last updated: 5 October 2026
Free shipping across India
LovTail, a brand of Balaji Home Decor Pvt. Ltd., offers free shipping on all orders across India. There are no delivery charges at checkout.
Order processing
- Orders are processed within 1–3 business days after confirmation.
- You will receive an order confirmation by email/SMS once your order is placed.
Delivery timelines
- Estimated delivery within India is 5–10 business days from dispatch.
- Delivery times may vary based on your location, product availability or unforeseen courier delays.
Tracking
- We ship with reputed courier partners. Once your order is dispatched, you will receive a tracking ID by email/SMS.
- See Order tracking for more details.
Risk of loss
- All items are shipped under a shipment contract. Risk of loss and title pass to you on delivery.
Incorrect address & failed delivery
- Please give us an accurate, complete shipping address and phone number.
- If a parcel comes back to us because of an incorrect address or because nobody was available after repeated attempts, re-delivery charges may apply.
International shipping
- Currently, LovTail ships only within India.
Delays
- We are not responsible for delays caused by events outside our control, such as natural disasters, strikes, lockdowns or courier disruptions. We will keep you informed if your order is delayed.
Contact us
Email: lovtailindia@gmail.com
Call / WhatsApp: 9520666401